Refund Policy
Effective date: March 19, 2026
Return Request Window
Return and refund requests may be submitted within 14 calendar days of confirmed delivery, unless a longer period is required by applicable law.
Eligibility Conditions
Items should be returned in original condition when possible. Opened products may be reviewed case by case under applicable consumer protection requirements.
How to Submit a Request
Email writetous@vorlumenthap.world with your full name, order details, date of purchase, and reason for the request.
Review and Processing Timeline
Approved requests are generally processed within 10 business days after eligibility confirmation and return verification.
Refund Method
Refunds are issued to the original payment method unless otherwise required by law or agreed in writing.
Shipping and Handling
Original shipping or handling fees may be non-refundable where legally permitted and disclosed before checkout.
Contact
Email: writetous@vorlumenthap.world
Phone: +1 877 955 7467